Shipping policy

Shipping Policy

Last updated: July 2026

Delivery Timeframes All orders are delivered within 8–11 business days from the date of dispatch. Please note that business days exclude weekends and public holidays.

Shipping Method We ship all orders via Aramex Store-to-Door, a reliable door-to-door courier service across South Africa.

Order Processing Orders are processed within 1–2 business days before dispatch. You will receive a tracking number once your order has been shipped.

Shipping Delays While we strive to ensure timely delivery, Wildflower Beauty is not liable for delays caused by circumstances beyond our control, including but not limited to courier delays, adverse weather conditions, public holidays, or other unforeseen events. Once your order has been handed to Aramex, delivery timelines are subject to their operational capacity.

Tracking Your Order Once dispatched, you will receive an email with your Aramex tracking number. You can track your order directly on the Aramex website.

Damaged or Lost Parcels If your order arrives damaged or appears to have been lost in transit, please contact us within 7 days of the expected delivery date at [your contact email] so we can assist in lodging a query with Aramex.

A note on the liability clause — limiting liability for courier delays is generally enforceable in South Africa under standard commercial terms, provided it's clearly disclosed (which it is here). However, under the Consumer Protection Act (CPA), you still have obligations if goods are lost or damaged, so the "damaged or lost parcels" clause above helps balance that.

Shipping policy

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